State Nursing Shortages and Patient Satisfaction
Journal of Nursing Care QualityPublished 1 April 2007
Paul A. Clark, Kelly M. Leddy, Maxwell Drain, Dennis O. Kaldenberg
Citations45
SJR quartileQ2
SJR score0.51
SNIP0.66
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TL;DR
A significant, positive relationship exists between a state's supply of registered nurses and patients' evaluations of their care experiences and hospitals in states with nursing shortages should take these results into account when devising their quality improvement strategy.
Abstract
This study of 827,430 patients, 733 hospitals, and 25 states compares state performance in patient satisfaction with the supply of registered nurses. A significant, positive relationship exists between a state's supply of registered nurses and patients' evaluations of their care experiences. Hospitals in states with nursing shortages may be challenged by national comparisons of patient satisfaction and should take these results into account when devising their quality improvement strategy.
Keywords
Health ProfessionsEconomics, Econometrics and Finance
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