What Are the Critical Success Factors for Team Training in Health Care?
The Joint Commission Journal on Quality and Patient SafetyPublished 1 August 2009
Eduardo Salas, Sandra Aparecida de Almeida, Mary Salisbury, Heidi B. King, Elizabeth H. Lazzara, Rebecca Lyons
Citations133
SJR quartileQ1
SJR score0.98
SNIP1.04
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TL;DR
Seven evidence-based, practical, systematic success factors for preparing, implementing, and sustaining a team training and performance improvement initiative were identified and are accompanied by tips for deployment and a real-world example of application.
Abstract
Although decades of research in other high-risk organizations have clearly demonstrated that properly designed team training programs can improve team performance, success is highly dependent on organizational factors such as leadership support, learning climate, and commitment to data-driven change. Before engaging in a teamwork training initiative, health care organizations should have a clear understanding of these factors and the strategies for their establishment.
Keywords
MedicineHealth Professions
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