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Semantic Representation of Tourism on the Internet

Journal of Travel ResearchPublished 11 August 2008
Zheng Xiang, Ulrike Gretzel, Daniel R. Fesenmaier
Citations91
SJR quartileQ1
SJR score3.10
SNIP3.31

TL;DR

This study focuses on the semantic representation of the tourism domain with respect to information provided on tourism-related Web sites and travelers' information needs as expressed through search engine queries.

Abstract

With the huge amount of information available on the Internet and the increasing importance of online search, understanding the tourism domain is essential for effective online marketing. This study focuses on the semantic representation of the tourism domain with respect to information provided on tourism-related Web sites and travelers' information needs as expressed through search engine queries. The results show that huge discrepancies exist between the domain ontology derived from tourism Web sites and the one emerging from user queries. This study offers useful insights into the challenge of representing tourism products and services through Web sites and provides directions for developing Internet-based systems that can better support travel planning.

Keywords

Social SciencesComputer Science