Top Research Papers on Hospital Management

Advances in diabetes technology are revolutionising day-to-day diabetes care and work is ongoing to implement these technologies (ie, continuous glucose monitoring, automated insulin delivery), including the use of remote inpatient diabetes management-research is needed to assess the effects of such adaptations.

Purpose This study aims to explore the role General Managers (GMs) play in mitigating the effects of the unprecedented COVID-19 pandemic. Design/methodology/approach Qualitative structured interviews conducted online with 50 hospitality GMs from 45 countries are used to explore the impact of the pandemic on the industry’s operational norms and the role of managers in both managing the crisis and planning contingencies for recovery. Findings The findings enhance the conceptual capital in this emerging field and provide insights on how GMs behave during crises. Four related sub-themes emerged fr...

Purpose The purpose of this paper is to explain the problem with how gender is positioned in hospitality and tourism management studies. It recommends critical theories to investigate how gender is researched in the sector’s academic and institutional systems. Design/methodology/approach The conceptual study explains contemporary gender theories and gives examples of relevant hospitality and tourism management studies. A four point critical agenda for researching gender is proposed and justified. Findings The study highlights how the focus on “female leadership” as different from the male norm...

Screening of patients for risk of malnutrition at hospital admission, followed by nutritional assessment and individualised nutritional interventions for malnourished patients, should become part of routine clinical care and multimodal treatment in hospitals worldwide.

Purpose This study aims to review the empirical studies on empowering leadership in hospitality and tourism and proposes an associated research agenda. Design/methodology/approach A disciplined selection process using transparent inclusion and exclusion criteria resulted in a final sample of 25 empirical studies. The research results from these studies were systematically analyzed using content analysis. Findings The synthesis of these articles highlights that: studies on empowering leadership in hospitality and tourism are mainly based on motivational theories and theories with a social orien...

Digital transformation requires hospitality and tourism organizations to build and sustain digital business capabilities such as digital customer engagement, digital customer experience management, digital innovation, digital leadership, and others. These organization digital business capabilities, in turn, require corresponding digital transformation and digital business management competencies. This has important implications for required hospitality management competencies. We identify the specific digital transformation and digital business management competencies required by hospitality m...

The COVID-19 pandemic has delivered one of the worst economic shocks in modern history and the hospitality sector has been severely affected. Since small businesses from the hospitality sector are known to be relatively more susceptible to the economic complications arising from a crisis, we explore the underlying factors and management practices that influence their continuity of operations as they continue to struggle with the on-going COVID-19 crisis in Pakistan. Using a phenomenological approach, in-depth interviews were conducted to comprehend the experiences of owners-managers. The findi...

The present review aims to summarize the actual evidence in terms of diagnosis, association with clinical outcomes, and management of malnutrition in a hospital setting.

The Journal of Hospitality and Tourism Management (JHTM) has been growing from strength to strength, and it is currently widely recognized as one of the top ranked journals in its own field. This study represents a first attempt to provide a comprehensive overview of JHTM publications from 2006 to 2020 in order to identify the research developments and trends that signify the evolution of the journal's research contributions and influence. To achieve that, several bibliographic indicators are used such as, bibliographic coupling analysis, co-authorship analysis and keyword co-occurrence. Overa...

This article aims to provide guidance and detailed recommendations for hospital-based physical therapists managing patients hospitalized with COVID-19 through a national approach in the Netherlands and includes safety recommendations, treatment recommendations, discharge recommendations, and staffing recommendations.

Disinfection technologies for handling COVID-waste from its separate collection to various physical and chemical treatment steps have been reviewed and can be of great significance to the strategy development for preventing/controlling the pandemic of similar episodes in the future.

This document outlines recommendations for physiotherapy management for COVID-19 in the acute hospital setting and includes a screening tool for determining requiring physiotherapy; and recommendations for the selection of physiotherapy treatments and personal protective equipment.

COVID-19 mainly affected elderly patients with predisposing conditions and caused severe illness, frequently requiring non-invasive respiratory support or ICU admission and remains associated with a substantial risk of all-cause in-hospital mortality.

During a crisis, such as the COVID-19 pandemic, what managers communicate to their employees can greatly impact important organizational attitudes, such as organizational trust. There is, however, very little research focusing on the mechanisms explaining how managers' messages during a crisis can influence employees' organizational trust. To address this gap, the current study examined the role that emotions play in developing organizational trust using a 2 (following CDC norms vs. ignoring CDC norms) by 2 (employee focus vs. bottom-line focus) between-subjects factorial experiment, with COVI...

The global tourism industry has already suffered an enormous loss due to COVID-19 (Coronavirus Disease 2019) in 2020. Crisis management, including disaster management and risk management, has been becoming a hot topic for organisations in the hospitality and tourism industry. This study aims to investigate relevant research domains in the hospitality and tourism industry context. To understand how crisis management practices have been adopted in the industry, the authors reviewed 512 articles including 79 papers on COVID-19, spanning 36 years, between 1985 and 2020. The findings showed that th...

The aim of this research is to examine the impact of supply chain management through social media on competitiveness of the private hospitals in Jordan. The population of the study includes managers in various administrative disciplines. Therefore, the complete census method was used in this research to collect the primary data, where the total responses were 438 responses were used for analysis. The questionnaire was used as a basic instrument in the current research, as it was designed electronically through Google Forms and sent to the research sample via email. AMOS software was used to te...

The purpose of the current paper is to review the implementations of the theory of planned behavior (TPB), as one of the most widely used social-psychological model in the literature, in terms of feasibility, testability, methodological suitability, and validity within in the framework of tourism, leisure and hospitality management (TLHM). Based on a comprehensive review of TLHM literature, the search returned a total of 1559 full-text articles. After applying the criteria for selection without a specified period, a total of 259 publications from 98 high-impact journals indexed in SSCI, SCI, a...

Recommendation for an extended leadership and management competency framework for health service managers that provides guidance for the formulation of training and development directions for the health service management workforce in a different healthcare context is made.

This study reviews existing research and current applications of artificial intelligence (AI) in the hospitality and tourism industry and proposes a new evaluation framework to inform the susceptibility of AI adoptions, and develops a theory-based framework for systematically evaluating AI innovations in hospitality and Tourism.

An international minimum dataset for palliative care would accelerate finding answers to new questions as the COVID-19 pandemic develops, and teams must rapidly adapt with new ways of working.