Success factors of organizational change in software process improvement
Software Process Improvement and PracticePublished 1 December 1998
Dirk Stelzer, Werner Mellis
Citations212
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TL;DR
Ten factors that affect organizational change in software process improvement initiatives based on the Capability Maturity Model or the ISO 9000 quality standards are described.
Abstract
The management of organizational change is an essential element of successful software process improvement efforts. This paper describes ten factors that affect organizational change in software process improvement initiatives based on the Capability Maturity Model or the ISO 9000 quality standards. It also assesses the relative importance of these factors and compares the findings with the results of previous research into organizational change in software process improvement. The paper is based on an analysis of published experience reports and case studies of 56 software organizations that have implemented an ISO 9000 quality system or that have conducted a CMM-based process improvement initiative. Copyright © 1998 John Wiley & Sons Ltd
Keywords
Computer ScienceBusiness, Management and Accounting
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