Resistance and support to electronic government, building a model of innovation
Government Information QuarterlyPublished 22 February 2007Open access
Wolfgang E. Ebbers, Jan van Dijk
Citations91
SJR quartileQ1
SJR score2.86
SNIP3.20
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TL;DR
A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model, which grasps the whole process of adoption and implementation of e-government services.
Abstract
In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators.
Keywords
Social SciencesDecision Sciences
Agendas, alternatives, and public policies
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