Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance
International Journal of Hospitality ManagementPublished 13 May 2014
Priyanko Guchait, Ayşın Paşamehmetoğlu, Mary Dawson
Citations140
SJR quartileQ1
SJR score2.73
SNIP2.59
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Social SciencesBusiness, Management and Accounting
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