The effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front‐line employees
International Journal of Bank MarketingPublished 1 April 2006
Osman M. Karatepe, Mehmet Tekinkuş
Citations235
SJR quartileQ1
SJR score1.44
SNIP1.85
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Abstract
Purpose – The purpose of this study is to investigate the effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on front‐line employees' job performance, job satisfaction, and affective organizational commitment in Turkish retail banks as its setting.
Keywords
PsychologySocial SciencesBusiness, Management and Accounting
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